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Customer Service Representative

06-06-2024
Ref #: CSA Hinck
Office Jobs > Customer Service
Permanent
East Midlands > Hinckley, Leicestershire, England
£22,500 - 24,750 per year

Elevate your career in customer service with a fulfilling role that promises a blend of challenge and reward. A reputable company is in search of a dedicated Customer Service Representative to join their dynamic team in Hinckley to deliver outstanding support and build strong customer relationships.

As the face of the company, you will be instrumental in ensuring customer satisfaction through effective communication and problem-solving. Your role will involve handling inquiries, providing product and service information, and resolving any issues with professionalism and poise.

The ideal candidate will possess exceptional communication skills, both verbal and written, allowing for clear and concise interactions with customers. A minimum of 1 years proven track record in a customer service environment is essential, showcasing your ability to manage multiple tasks with a customer-centric approach.

Experience in being able to identify and assess customer's requests to be able to action accordingly along with accurately recording and maintaining customer data ensure compliance to GDPR legislation. No qualifications required for this role just your ability to remain calm under pressure and maintain a positive attitude will be key in fostering a supportive and welcoming environment for customers. Further on the job training will be provided.

In return for your commitment and expertise, you will be rewarded with a competitive salary and a comprehensive benefits package. The company is committed to the growth and development of its staff, offering ongoing training and advancement opportunities to ensure you reach your full potential.

Working Monday-Friday 37.5 hours per week 9am-5pm

Permanent position starting salary £22,500 with opportunity for career progression to increase upto £24,750.00 

Benefits including:

  • 31 days holiday (including 8 bank holidays)
  • Healthcare Scheme
  • Preferential PCP Car/Van Leasing Scheme
  • Employee Assistance Programme
  • Staff Discount Scheme
  • Perkbox – retailer discount app
  • Training and Development
  • Refer a Friend Scheme
  • Pension Scheme
  • Service Recognition Scheme


Join a team where your contributions are valued and your professional development is taken seriously. If you are ready to take the next step in your customer service career, apply now and become a pivotal part of a company that is dedicated to excellence in customer care.

Use the link to apply today or email your CV to gemma-wale@industria-jobs.co.uk, look forward to hearing from you!

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